1. Q I would like to receive more information on your programmes:
A Please see our products page on our website for further information and the option of downloading our brochures. If you have more specific queries, please forward them to enquiries@pacificinstitute.co.uk and a relevant member of staff will assist you.
2. Q When and where is your next programme?
A Please see our events page for further information. Alternatively, you can email us enquiries@pacificinstitute.co.uk or contact us on 0207 7279837.
3. Q What is the difference between the various Pacific Institute programmes?
A Please see our products section for further clarification. Alternatively, please email enquiries@pacificinstitute.co.uk with your contact details and one of our representatives will contact you.
4. Q What age range is covered by The Pacific Institute's programmes?
A Our programmes cater for adults, young people and children of all ages:
- Investment In Excellence and STEPS for adults
- Breakthrough for post-16's
- Go For It! for ages 14-16
- Thinksmart for ages 11-13
- It's Up to Me for ages 7-11
- It Starts With Me for ages 5-7
Leadership Impact Analysis (LIA) Lifestyles Inventory (LSI) Organisational Cultural Effectiveness Survey (OCES), Vision Achievement and Organisational Alignment (VA and OA) are transformational tools used with adults within an organisational context.
5. Q How do I subscribe to "The Winner's Circle", Lou Tice's free daily email service?
A Our homepage has a direct email link where you can sign up for this free service. Alternatively, email enquiries@pacificinstitute.co.uk to add your name and email to the list.
6. Q How do I get copies of Lou Tice's books?
A Please see our products page on our website for further information and prices. To order a book please email enquiries@pacificinstitute.co.uk or contact us on 0207 7279837.
7. Q How do I place an order for programme packs or other Pacific Institute materials?
A You can either contact the office directly via enquiries@pacificinstitute.co.uk or telephone us on 0207 7279837.
8. Q How much time should I allow before placing an order for programme packs or other Pacific Institute materials?
A Ideally we would like at least 1 week's notice before the required delivery date for the materials. This ensures that you get the materials in adequate time before running your programme and will prevent you incurring penalty charges from our couriers for last-minute orders. We recommend that you request your materials to be delivered at least 2 working days before your programme is due to start. The minimum amount of notice we need to place an order is 4 working days before the required delivery date for the materials.
9. Q How much do the packs cost?
A Please contact enquiries@pacificinstitute.co.uk who will be able to provide you with this information
10. Q I recently attended a Pacific Institute programme and would like further information about becoming a Pacific Institute facilitator for my organisation.
A If you're interested in becoming a facilitator, contact our Facilitator Development Manager, Jane Cullinan on 0207 9081814 or email jane@pacificinstitute.co.uk
11. Q I am interested in working for The Pacific Institute as a freelance facilitator. How do I go about this?
A Thank you for your interest in our work. Our primary focus is about building internal capacity in organisations so they can integrate our programmes into their portfolio and we think this is the most effective way of developing people and organisations. Consequently we do not engage a large number of our own facilitators. Since the vast majority of our work is directly with organisations, The Pacific Institute does not normally engage with freelance or independent contractors.
12. Q Do you measure Effectiveness?
A We do - contact enquiries@pacificinstitute.co.uk for further information or refer to our products page and look at OCES and LIA for further reading.

