Nature of Project
Addressing the organisational problems caused through a necessary but untimely restructuring within an industry leader in container production in Hong Kong.
The Challenge
Industrial changes from a financial crisis and increasing competition, led to a forced restructuring within the organsiation. Management was cut by 30%, and staff numbers by 21%. The restructuring led to a decline in productivity initially as staff felt concerned and anxious about their roles and the security of the company. A decision was taken to address these by focusing on organisational culture.
The TPI Intervention
- Cultural Alignment℠ model with Investment in Excellence® for staff.
- Leadership Alignment℠ coaching for leaders.
- Internal capacity created through training staff facilitators.
Key Results
- 8.7% Market share increase in Modern Terminals’ most competitive market.
- 12% increase in Operational Margin.
- 17% increase in Equity Return.
- 18% increase in Asset Return.
- 21% decrease in Soft Costs.
- 36% decrease in Variable Costs.
- 62% decrease in Fixed Costs.
- 120% increase in Shareholder Dividends.
